Shipping & Returns

Whether you have questions about shipping or in-store pickup, we’ve got you covered. Browse our FAQs or reach out directly via chat, at contact@studiomolin.com, or by phone at (310) 906-0721.

How to Start a Return

To ensure your return is processed correctly, please email contact@studiomolin.com before mailing your package. We will provide you with a required Return Authorization Number. Please note that return shipping fees are the responsibility of the customer and original shipping costs cannot be refunded.

The Basics

We accept returns within 30 days of purchase. You can choose between a refund to your original payment method, an exchange, or store credit.

Eligibility & Condition

To qualify for a return, your items must be:

• Unused and in new condition.
• Returned with all original stickers and tags attached.
• Accompanied by a valid proof of purchase.

Special Circumstances

• Gifts: Gifted items are eligible for store credit or exchange only.
• Missing Receipt: Returns without proof of purchase are subject to approval. If accepted, the refund will be issued as store credit at the item's current lowest selling price.
• Cash Refunds: For security purposes, cash refunds greater than $200 will be issued via check.